Simple pricing. No surprises.
Pick a plan that fits your business. Start free, upgrade anytime.
Add-Ons
Need something extra?
Every plan is complete on its own. Add these only if your business needs them.
Extended Hourly Support
Book live 1-on-1 sessions with our engineers for integrations, flows, or API walkthroughs.
- Screen-share and live co-debugging
- Custom integration guidance
- Advanced chatbot architecture
- Same-day slots on request
Extra Agent Login
Add team members beyond your plan's included seats with full inbox access.
- Full shared inbox access
- Conversation assignment and labels
- Role-based permissions
- Works with all paid plans
Message Types
4 types of WhatsApp messages
WhatsApp charges differently depending on who starts the conversation and what it is about.
Marketing
Promotional messages, offers, and campaigns you send to customers to drive sales and revenue.
Examples
- Festival sale offer
- New product launch
- Limited time deal
Utility
Transactional updates triggered by a customer action such as a purchase or booking.
Examples
- Order confirmation
- Shipping update
- Payment receipt
Authentication
One-time passwords and verification codes used to confirm a user's identity securely.
Examples
- Login OTP
- 2FA code
- Password reset
Service
Free for 24 hoursWhen a customer messages you first, you get 24 hours to reply unlimited times for free. After that, only approved template messages can be sent and those are chargeable.
Examples
- Support query
- Order enquiry
- Live chat
WhatsApp Business API Pricing
Message rates
Select your market and message category to see the exact rate Meta charges. With SandeshAI you are billed at Meta rates, zero markup. Most other WhatsApp API providers add a 20% markup on top of Meta rates.
Market
Currency
Message category
Number of messages
1KMessage rate
Select a market above to see the rate.
FAQ