Simple pricing. No surprises.
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Message Types
4 types of WhatsApp messages
WhatsApp charges differently depending on who starts the conversation and what it is about.
Marketing
Promotional messages, offers, and campaigns you send to customers to drive sales and revenue.
Examples
- Festival sale offer
- New product launch
- Limited time deal
Utility
Transactional updates triggered by a customer action such as a purchase or booking.
Examples
- Order confirmation
- Shipping update
- Payment receipt
Authentication
One-time passwords and verification codes used to confirm a user's identity securely.
Examples
- Login OTP
- 2FA code
- Password reset
Service
Free for 24 hoursWhen a customer messages you first, you get 24 hours to reply unlimited times for free. After that, only approved template messages can be sent and those are chargeable.
Examples
- Support query
- Order enquiry
- Live chat
WhatsApp Business API Pricing
Message rates
Select your market and message category to see the exact rate Meta charges. With SandeshAI you are billed at Meta rates, zero markup. Most other WhatsApp API providers add a 20% markup on top of Meta rates.
Market
Currency
Message category
Number of messages
10KMessage rate
Select a market above to see the rate.
FAQ